Sprint customers say goodbye to their 5G service

Hoyle Promo Samsung Galaxy S20 Ultra 2

Only the Samsung Galaxy S20 5G works in the new T-Mobile network.

Andrew Hoyle / CNET

T-Mobile has shut down Sprint’s 5G network three months after the operator’s merger with Sprint ended on April 1, worth $ 26.5 billion. It redeploys the radio waves as part of its own 5G service, unless Sprint’s 5G customers have one Samsung Galaxy S20 5GYou need a new phone to use T-Mobile’s 5G network.

Although T-Mobile has already taken this step in New York Cityit is now switched off Sprint’s entire 5G networkwhich is also in parts of Chicago, Los Angeles, Phoenix, Washington, DC, Atlanta, Dallas-Fort Worth, Houston, Kansas City and Miami.

T-Mobile is already reactivating the 2.5 GHz spectrum and is now available for 5 G in some regions of LA, New York, Chicago, Houston and Philadelphia.

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“We are working to quickly redeploy, optimize and test the 2.5 GHz spectrum before it lights up on the T-Mobile network,” said a T-Mobile spokesman in a statement sent by email.

The network operator offers replacement phones for former Sprint 5G customers. Customers leasing or financing a 5G phone for more than $ 10 a month will receive a Galaxy S20 5G for $ 10 a month after a $ 31.67 / month credit on an 18-month lease. Customers who own, lease, or finance a 5G phone for less than $ 10 a month will get a Galaxy S20 5G for $ 0 a month for $ 41.67 a month for a new 18 -month leasing.

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