Snapchat not working? Here are some ways you can try to fix Snapchat
Update: September 11, 2020, 12:12 p.m. ET: A lot of people are having problems with Snapchat today. According to reports on Downdetector, the problems with Snapchat started around noon in the east.
Snapchat is a fun way to keep in touch with friends and family. If it doesn’t work, you won’t be able to keep up to date. For those unfortunate events where Snapchat doesn’t work, we’ve compiled a list of ways to fix the problem. Follow the troubleshooting guide below to resolve any issues with Snapchat.
How to Save Snapchat Videos on Android
Check if Snapchat is not available
The first thing to consider if Snapchat isn’t working for you is that it won’t work for anyone. There are two places you can check to see if Snapchat is down.
Down Detector is a site that keeps track of all kinds of services and determines if they are not available or not. Go to When you shut down Detector’s Snapchat page, it will appear No problems with Snapchat or Problems with Snapchat. You can also check the live outage map to see if the problem is limited to specific regions.
The second option is the official one Snapchat Twitter support account. It will always be aware of news about Snapchat outages and how long it can take to get back up and running. So follow him if you want to keep up to date.
Restart Snapchat and update it
If Snapchat is active and it still doesn’t work for you, close the app and open it again. If the problem persists, please sign out of your account and sign back in. This will re-sync your local snaps with the server and may resolve the problem.
While the app is closed, it may be worth checking for updates. Open the Google Play Store or App Store and check for updates. When you log back into Snapchat, all the missed snaps will be waiting for you.
Also read: How to update apps in the Google Play Store
Reboot your phone
As with many technical problems, the simplest solution is to restart the device. When Snapchat isn’t working, the same logic applies.
Reset your device and it can solve your Snapchat problems right away. If that is not enough, move on to the next fix.
Check your connection
If the app or certain snaps don’t load, it may be because of your internet connection. Turn off the data and switch to Wi-Fi. If the signal is weak, move closer to your router. Resetting the router can also fix the problem even if your internet is working on other devices.
If you’re using a VPN, you may need to turn it off while using Snapchat. Snapchat may stop working if it detects third-party apps, including the occasional VPN.
Also Read: What To Do If Your Phone Won’t Connect To Wi-Fi
Check the app network permissions
If your internet connection is strong and working in other apps, Snapchat may not have the correct function permissions. Required permissions can be phone, location, storage, and others. There is an easy way to check Snapchat’s permissions in the app.
How to edit permissions in Snapchat
- to open Snapchat
- Open your profile
- Tap the settings
- Tap Permissions
- Missing authorizations are displayed Tap to activate. This will open the system settings to adjust all permissions for the app.
Clear the Snapchat app cache
Most apps download media and other types of data to your phone. If these files are corrupted, Snapchat might stop working. If you delete these files, no data or snapshots will be lost, so there is nothing to worry about.
How to Clear Snapchat Cache
- to open Snapchat
- Open your profile
- Tap the settings
- Scroll down and tap clear cache
Also read: Force Stop and Clear Cache Explained
What to do if no snaps are sent
If you can’t send Snaps to your friends even though your network is fine, there are a few options left. First, restart your phone as described above.
If that doesn’t work, delete the conversation. This will remove all sent and received Snaps, so any unopened Snaps will be lost.
How to delete a conversation on Snapchat
- Open your profile
- Tap the settings
- Scroll down and tap Clear conversation
- Select the conversation to be deleted and to confirm
If you’ve finished the conversation and the snapshots still don’t work, the best thing to do is to remove your friend and add them back. This will also delete any Snaps sent and received with that friend, but it may fix the problem.
How to remove a friend on Snapchat
- Open your profile
- Tap add friends
- Tap My friends
- Choose friend to remove
That’s it for our guide on what to do when Snapchat isn’t working. If none of these fix the problem, all hope is not lost. You can contact Snapchat directly by clicking the link below.
