Samsung SmartThings: Your guide to Samsung’s smart home platform

What is Samsung SmartThings?

Despite its owner, SmartThings is an umbrella control and automation system for a range of first- and third-party devices, not just Samsung’s. A single app for Android and iOS lets users manage things like lights, locks, speakers, cameras, TVs, thermostats, and garage doors, all made by different manufacturers.
Relatively unique to SmartThings is its emphasis on appliances like washers, dryers, ovens, dishwashers, and fridges, though the only two supported brands in this respect are Samsung and Dacor.

The app also connects with products that aren’t strictly smart home-related, namely Samsung’s Galaxy Buds and SmartTags. A feature called SmartThings Find can be used to track down supported items.

Related: Samsung Galaxy Buds 2 review

You’ll need to create a Samsung account to begin. Wisely, Samsung has extended platform support to Amazon Alexa, Google Home/Assistant, and even Mercedes, meaning you have a wider array of accessories to choose from and don’t always have to use the SmartThings app, or Samsung’s generally inferior Bixby assistant.

SmartThings should become even more harmonious with other platforms in 2022. Samsung has joined Apple, Google, and others in supporting Matter, a universal smarthome protocol, so the number of compatible products is bound to rise.

As with other smarthome apps, users can allow friends and family to share control, and group devices together in custom locations, rooms, and scenes. Scenes and other actions can be triggered manually or automatically, in the latter case based on conditions like sensor data, the time of day, or whether someone is coming or going.

What equipment do you need to get started?

At a minimum, you need a phone and 2.4GHz Wi-Fi. The second is in any modern router, and Samsung warns in fact that some accessories might not connect to 5GHz networks. While 5GHz is faster, it can also be power-hungry with a shorter range. If you have a large home, you may need to buy a mesh router to ensure complete coverage, even with 2.4GHz.

See also: The best Samsung SmartThings devices

You should consider buying a dedicated SmartThings hub, but it’s not strictly necessary since some other devices like Samsung TVs can serve that role, and accessories with Wi-Fi can connect directly to the app. Samsung hasn’t updated its first-party hub in years. The main reason to track down a SmartThings hub these days is if you have standalone accessories based on the Zigbee or Z-Wave standards, and/or want their automations to work 24/7, even when your internet is down.
Samsung is testing something called SmartThings Edge, which will allow more hub-based offline activity, including Wi-Fi accessories.

Pros

The biggest benefit is the SmartThings app. Apart from centralizing control, it has a clean layout, and dashboards with an at-a-glance view of your accessories and their status. You can for example see how much time is left on a washing machine, or whether a sensor-equipped window is open.

Its modern UI may be a shameless imitation of the Apple Home app, but that’s a good thing here. It’s friendly to beginners while leaving room for veterans to build complex routines.

If you’re committed to Samsung as an ecosystem, it simply makes sense to use SmartThings whenever possible. The app comes preloaded on many Samsung phones, and can now run on the Galaxy Watch 4. There’s also an official Windows app, which may be kneecapped — you can’t add new devices, scenes, or automations through it, for instance — but that’s still better than Google Home, which lacks any kind of PC client. You can have SmartThings accessible everywhere, as long as you make the right purchases.

For some people, merged support for Alexa and Google Home/Assistant may be important. Most accessories that support one also support the other these days, but if you want to use some of the exceptions, SmartThings may let you avoid flipping between multiple apps and setting up separate automations.

Cons

The app is optimized for Samsung’s phones and tablets, so while you can download it on many third-party devices, your experiences may vary. Some features (like the Galaxy Watch/Wear OS app) won’t work with other vendors’ products at all, or may not work in all countries. If you own a third-party Android phone, the one real incentive to download SmartThings is if you own a Samsung-made TV or appliance.

Some features of Alexa and Google Home are meanwhile reserved for their native platforms. Google Cast, for instance, doesn’t exist within SmartThings, and Amazon and Google’s smart displays can only show items in their respective ecosystems. You’re going to get a deeper well of options by choosing Alexa or Google from the start.

See also: The best smart displays

Indeed, something we haven’t even addressed yet is that SmartThings isn’t well-backed by accessory makers. Alexa and Google are by far the world’s most popular consumer smart home platforms, with HomeKit a distant third. SmartThings is an afterthought for most companies, except for Samsung, so if there’s a type of accessory you need, the chances are it’s already available elsewhere. The introduction of Matter is only going to reinforce that point.

The best SmartThings devices

Aeotec Smart Home Hub

With Samsung having left its self-branded hubs by the wayside, the vendor officially taking over that hardware line is Aeotec. The latter’s Smart Home Hub even has the same hardware and firmware as the Samsung V3. Aeotec conveniently sells a variety of other SmartThings accessories too, among them plugs, switches, sensors, and range extenders.

Unlike the V3, the Smart Home Hub doesn’t have a mesh Wi-Fi version. That might be disappointing, but at this point you’re better off pairing Aeotec’s product with a dedicated mesh router from the likes of Netgear or Eero, which have superior bandwidth.

So long as you have a SmartThings hub to pair it with, the Multipurpose Sensor can be a handy way of monitoring rooms and triggering automations. It can detect vibration, orientation, temperature, and/or opening and closing, all depending on your needs. You could for example use a single sensor to automatically trigger fans when it’s hot, and turn on the lights when someone comes home.

Since it’s a few years old it may be difficult to track down, and there are certainly simpler sensors out there if you want to save money. This is one of the few products that truly exploits SmartThings however, so keep an eye out for it.

Philips Hue is simply the best lighting option for most smarthomes, no matter your platform. Although you do need to install an additional hub (called a Hue Bridge), just one of them connects up to 50 lights, and using a hub system avoids overburdening your Wi-Fi. There’s also an incredible variety of options, from white and color-changing E26 bulbs through to filaments, outdoor lights, and the Play HDMI Sync Box.

More: The best smart light bulbs

An incidental note about smart lighting: it’s best to stick with a single brand unless you have a particular requirement, say the extra power in some LIFX bulbs. This ensures consistency in output, the ability to group bulbs together in a brand’s official app, and easier migration when you move to a new house or apartment.

Ecobee’s thermostats have long been easy to recommend. On a basic level they’re just simple to use and program, and they support separate room sensors to ensure consistent temperature. Their best feature these days may be compatibility — Ecobee supports Alexa, HomeKit, SmartThings, and Google Home, giving you the flexibility to match with any hardware you want.

On top of this, the SmartThermostat operates as a smartspeaker for both Alexa and Siri. You probably won’t want to listen to music on it, but having a wall-mounted voice assistant is surprisingly convenient for home control, or getting quick updates on news or the weather. Getting up from your couch or even using an app to tweak the thermostat will seem archaic.

We could put just about any Echo product here, but the Echo Studio is the one that has the potential of replacing a conventional speaker system. The Studio actually contains five speakers, and like a Sonos or HomePod, can automatically adjust to the acoustics of a room. Spatial audio support includes Dolby Atmos, and if you have one of Amazon’s recent Fire TV streamers you can use the Studio in a home theater configuration.

But wait, there’s more. You can pair it with an Echo Sub for extra bass, and treat it like a Zigbee hub if you decide to ditch SmartThings. You’ll probably want cheaper Echos in places like the bedroom or bathroom, but a Studio can serve as the one and only speaker in your living room if you so choose.

Up front, we’re going to limit these instructions to Android. It’s what the vast majority of people will be running — not just because Samsung uses that OS, but because iPhone and iPad owners have little reason to try SmartThings. They’re better off with HomeKit, or even Alexa or Google. Many of the same tips will apply regardless.

If you don’t have the app preinstalled, you can download it from the Google Play Store. As mentioned you’ll also need to set up a Samsung account — if you don’t have one already, and you’re not prompted to by SmartThings, you can create one on Samsung’s website. The app may also prompt you to toggle various permissions, namely Wi-Fi and Bluetooth access, which is essential in scanning for hardware.

Adding devices/accessories

• Plug in (and turn on) whatever you’re planning to add to your smart home. If you have one, you should make your SmartThings hub a priority, since some accessories may be dependent on it.
• Once the app is up and running, some accessories can be detected automatically, which will trigger an “Add now” pop-up. For that reason, you may want to plug in accessories and add them one at a time.
• Alternatively, you may have (or want) to use QR codes. Find the code an accessory came with and scan it using your camera, or else the option in the app’s “Add devices” screen.
• If an accessory is still undetected, you can try manual selection from the app’s list of manufacturers and products. Follow the prompts to complete the addition. You may need to log in with your account in some cases, like with Ecobee or Philips Hue.

Setting up Amazon Alexa and Google Home/Assistant

• Amazon Alexa — In the Alexa app, find SmartThings using the Skills & Games menu option, then enable the appropriate skill. Be sure you’ve already asked Alexa to discover your devices.
• Google Home — Within the Home app, tap the plus button, followed by “Set up device.” Tap “Works with Google,” then search for SmartThings. You’ll be guided through the linking process.

Managing locations and members

• From the main screen, tap the Home icon in the upper left, then “Manage locations.”
• You’ll probably only need a single location, but if you’re lucky enough to have more than one, you can add everything here.
• You can also invite people to become members of a location, meaning they’ll have equal control. If you’re joining someone else’s location, they’ll have to invite you.
• Be sure to set up geofencing for each location. SmartThings needs this to trigger automations when people come and go.

Creating scenes and routines (automations)

• Within the Automations tab, hit the plus icon, then “Add routine.”
  A second plus button adds conditions. These can be things like sensor changes, the time of day, or whether someone’s phone comes and goes from a location.
• Another plus icon adds consequent actions. When someone comes home, for example, you might have all of the kitchen and living room lights turn on.
• Scenes can be included in routines, or used on their own, in either case triggering multiple accessories simultaneously. Within the Automations tab, tap the plus icon, then “Add scene.”
• Here you can devise actions and a name for a scene. Be a little descriptive, since it can be easy to forget what a scene does, especially for location members who didn’t create it.
• It is important to note. Routines are actions performed automatically by SmartThings when the proper triggers are met. Scenes are a set of commands the user manually adds. As previously stated, Scenes can be part of Routines and if you want to automatically run a Scene, you must create a Routine for it.

Is Samsung SmartThings for me?

There are certainly reasons to recommend about SmartThings. It has an excellent app, and might be ideal for people who want their automation to be uninterrupted by internet downtime, though you do have to be selective with accessory choices in that regard.

If you have several Samsung products, SmartThings is a natural fit. In fact, if you own one of the company’s connected appliances, the platform might as well be mandatory to get your money’s worth.

For everyone else, SmartThings should probably be a hard pass, since Alexa and Google Home both have more certified accessories, speakers, and displays. Those platforms’ integration into SmartThings is more a recognition that without them, Samsung would be a little crippled in the smarthome world.