How HubSpot Personalized Our Chatbots to Improve The Customer Experience and Support Our Sales Team

How HubSpot Personalized Our Chatbots to Improve The Customer Experience and Support Our Sales Team

This post is part of Made @ HubSpot, an internal series of thought leaders where we learn from experiments done by our own HubSpotters. You can’t talk about the future of marketing without chatbots. People are increasingly interested in communicating more with brands personal, talkative way – and chatbots can help.

How to Create Content for Every Stage of the Buyer’s Journey

How to Create Content for Every Stage of the Buyer’s Journey

No one wakes up in the morning and decides, “I’m going to buy something today.” Instead, they go through a path to purchase that includes research and evaluation before committing to a sales call. That journey is called the buyer’s journey. Because consumers are more informed and more empowered than ever before, it’s important to…